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Client Success | Old Mutual
Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.
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With our recent £93 Million Series C funding injection there’s no signs of slowing down in our mission to be the Customer Engagement Platform of choice.
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Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.
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Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.
Explore Athena
Instantly interact with your customers on the devices they use most often: their phones. SMS generates up to 800% higher customer engagement rates than email marketing. Stop worrying about lengthy and costly phone calls and reach your customers anywhere, anytime, right away.
Build complex SMS customer journeys with ease using Flow
Communicate with billions using bulk automation for SMS
Ensure your experts get the right interactions at the right time
In 2023, SMS is the preferred channel for customers to engage with businesses and organisations. Personalise your messages to match your customers’ needs and get higher engagement and satisfaction rates.
Respond to thousands of inbound messages simultaneously. Solve your customer’s queries faster and invest your staff’s time wisely.
Customers are 10 times more likely to click on a link sent via SMS than to one sent via email. Maximise your reach and multiply your leads by sending thousands of SMS messages at once.
Assign custom SLAs for messages received via SMS to ensure all queries are responded to promptly.
Collect customer feedback in record time. Deploy simple and interactive satisfaction surveys via SMS and instantly learn how to improve your processes.
We’re so confident your team and your customers will love our SMS solution as well as the quick set up, and rapid time to value. Join us for a bespoke demonstration and see just how quickly your business can benefit from our industry leading features.
Give it a go!
Shaping the Future of Customer Experience.
